The Online Dispute Resolution Master Class
Join the Godfather of ODR, Colin Rule, for a dynamic five week intensive course that covers the basics of online dispute resolution (ODR). This program is the ideal way to kick start your ODR business, transition to online practice, and position yourself for the future of dispute resolution. A free instance of the cutting-edge ODR.com platform is included (a $2600 value).
Learn the Building Blocks of
ODR Systems
Diagnosis and Intake
Design gateways to help parties understand options, design process, and automate solutions
Negotiation
Use technology to structure conversations to maximize the chance of amicable outcomes
Evaluation
Provide closure in 100% of cases with crowdsourced and expert arbitrated outcomes
Mediation
Facilitate problem solving
between the parties in joint and caucus discussion forums
Colin Rule
Colin Rule is President and CEO of ODR.com. In 2011 Colin co-founded Modria.com, an Online Dispute Resolution provider based in Silicon Valley, which was acquired by Tyler Technologies in 2017. From 2017 to 2020 Colin served as Vice President of ODR at Tyler. From 2003 to 2011 Colin was Director of Online Dispute Resolution for eBay and PayPal. He is the author of Online Dispute Resolution for Business (2002) and co-author of The New Handshake: Online Dispute Resolution and the Future of Consumer Protection (2017).
Testimonials About ODR Courses Taught by Colin Rule
Colin is clearly a leading light in the field, but he is down to earth, approachable, and interested in every student’s perspective. I cannot praise his teaching style highly enough.
It’s not often one takes a course which is simultaneously (1) relevant to everyday practice, (2) highly informative about the state of the art of an issue, (3) thought-provoking, and (4) entertaining. This class met all four of those elements.
Colin Rule understands the theory in detail, but also has the real-world experience and the teaching skills to give the lessons credibility and to make complex material digestible.
Colin does an amazing job of discussing best practices and being aware within the ODR space.
Colin Rule is one of the best instructors I’ve had, and I’ve had MANY instructors over the years.
Colin is a very engaging speaker and an enthusiastic listener – a great person to have a conversation with.
Colin was incredible to learn from, very knowledgeable, but also a very clear educator.
This was a master course, taught by a generous master.
This is one of the best courses I have ever taken. It was inspirational.